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TERMS OF SERVICE ("Terms")
These Terms constitute a legal "Agreement" and should therefore be read carefully.
By completing the registration process on our website located at TugMobile.com or any successor website thereto ("Website") OR by downloading mobile content to a mobile device (each a "Download"),
you (1) represent that you are at least 18 years of age and are either the subscriber of the participating mobile communications carrier or you have the consent of the subscriber of a participating
mobile communications carrier to sign-up for and use the TugMobile Service on behalf of the subscriber; and (2) agree to be bound by the terms and conditions of his Agreement and to indemnify us
for any claims brought against us by the subscriber of the participating mobile communications carrier in the event that you must obtain the consent of such subscriber to sign-up and use the
TugMobile Service, as provided in Section 4 below.
In this Agreement, "you" and "your" each refer to each customer (including the subscriber of a participating mobile communications carrier on whose behalf you are entering into this Agreement) and
his or her agents, and "we", "us" and "our" refer collectively to Interactive Telecom Network, Inc. ("Company" or TugMobile"). This Agreement explains
our obligations to you, and your obligations to us in relation to the TugMobile Service.
1. Description of TugMobile Service
Company provides downloadable mobile entertainment content, such as ringtones, games, graphics, news and other information data via the internet, SMS, MMS, WAP, BREW and other means of mobile content
delivery to certain compatible mobile devices (the "Service"). You acknowledge and agree that the Service is for your personal use on the mobile device designated during the Download. You agree that you
may not transmit, broadcast, upload to any computer or mobile device, create derivative works of, or make commercial use of the Service, including, but not limited to, any Download(s). You may not, or
attempt to (or otherwise authorize, encourage or support others" attempts to) circumvent, re-engineer, decrypt, break or otherwise alter or interfere with the Service, including, but not limited to, any Download(s).
2. Registration and Access to Service
(a) Access to the Service. In order to use the Service, you must have a mobile communications subscription with a participating carrier or otherwise have access to a mobile communications network for which Company
makes the Service available as well as any carrier services necessary to download content (e.g., T-Mobile's T-ZonesTM services), and pay any service fees associated with any such access. In addition, you must provide
all equipment and software necessary to connect to the Service, including, but not limited to, a mobile hand set or other mobile access device that is in working order and suitable for use in connection with the Service.
You are responsible for ensuring that your equipment and/or software do not disturb or interfere with Company's operations. Any equipment or software causing interference shall be immediately disconnected from the
Service and Company shall have the right to immediately terminate this Agreement. If any upgrade in or to the Service requires changes in your equipment or software, you must effect these changes at your own expense.
Unless explicitly stated otherwise, any new or additional features that augment or enhance the current Service, including the release of new products and services, shall be subject to the terms and conditions of this Agreement.
(b) Subscription Plans. Company is offering through its Service a bundle of credits for a defined number of individual Downloads (or, in some circumstances, individual Downloads) on a renewable subscription basis depending on
the TugMobile plan you choose (the "Subscription Plan"). To view the Subscription Plans the Company has offered, click here pricing & plans. The details of the plans (the number of Downloads available as part of a particular
Subscription Plan, the renewal period of a particular Subscription Plan, etc.) are incorporated into this Agreement by this reference and form part of the terms of this Agreement.
The Subscription Plan between you and Company shall begin when Company, upon your request, has provided you with access to the Service (such access may be based on a personal username and password generated for that purpose or
on other data that Company deems sufficient for your identification). Access to the Service can be provided by delivering to you downloadable mobile entertainment content of the content category you subscribed to (e.g., by delivering
a ringtone or an info news - SMS) or by enabling you to download the product (e.g., by delivering a WAP-Push link or a PIN for download of the downloadable mobile entertainment content on Company website) or by providing access to
the mobile entertainment content (e.g., by enabling MSISDN for this product). The subscription period is 30 days. The Subscription Plan and subscription period will be renewed each 30 days and a new subscription fee shall become
due for the concerned subscription period. The Subscription Plan shall remain in effect until terminated and/or cancelled by you or Company according to Section 8 of this Agreement.
The TugMobile Subscription Plans include a certain defined number of credits that entitle you to download, receive and/or access that defined number of individual downloads of mobile entertainment content for a monthly flat fee. After
entering into your Subscription Plan, every 30 days Company will transfer download credits to your account. The type and number of credits you are entitled to is dependent on the type of Subscription Plan you choose. The provision
of credits and the making available of the possibility to download, receive and/or access mobile entertainment content is offered for a flat fee. The monthly flat fee shall become due every 30 days irrespective of whether or not you
actually download any content during any particular subscription period; the consideration for the monthly flat fee shall solely be the monthly provision of the right to download, receive and/or access downloadable mobile entertainment
content, in other words the making available of the respective download-, WAP- and SMS credits. The number of credits for downloads shall be reduced by actual downloaded mobile entertainment content, in other words the download of mobile
entertainment content is evaluated as redemption of one or more credits and thereby reduces the total number of downloadable mobile entertainment content you are entitled to download, receive and/or access during that particular subscription
period. Depending on the type of your subscription, if you do not use/redeem all your credits within the subscription period (30 days), the unused credits will either (a) be rolled over into the next subscription period and remain in your
account until used/redeemed or until expiration or termination of your subscription plan or (b) will expire at the end of the respective subscription period. If you download mobile entertainment content in excess of the amount allowed by
your selected plan, then you will be prompted to purchase an additional plan and be responsible for the additional applicable monthly plan fee.
(c) Registration Data. The Company may offer a registration process to you as a possible means to subscribe to the Service. If you opt to register for the Service on our Website, you agree to: (i) provide true, accurate and complete
information about yourself as prompted by the registration form ("Registration Data") and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If Company has reasonable grounds to suspect
that the Registration Data is untrue, inaccurate or incomplete, Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). You acknowledge and agree that
we may rely on the Registration Data to send you important information and notices regarding your account and our Services. You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain
accurate Registration Data, including, but not limited to, your failure to receive critical information about the Service or your account. You further agree that we (ourselves or through third party service providers) are authorized to verify
such Registration Data.
(d) Username and Password. If you opt to register for the Service on our Website, you may be required to establish an account and obtain a username and password. You authorize us to process any and all account transactions initiated through the
use of your username and password. You are solely responsible for maintaining the confidentiality of your username and password and must immediately notify us of any unauthorized use of your username and password. You acknowledge and agree that
you are responsible for any unauthorized activities, charges and/or liabilities made through the use of your username and password. In no event will we be liable for the unauthorized use or misuse of your username and/or password. Company may
need to change usernames allocated to certain of its Services and reserves the right to do so. You will be informed if this is necessary.
(e) Access without Registration. Company may provide you with access to some Services without you registering as a user, such as sign-up via SMS. In each such case your identification is based on means of identification that we deem appropriate,
such as your mobile telephone number.
(f) License to Download(s). You acknowledge and agree that the Download(s) made available as part of the Service are owned by Company, its affiliate and/or licensors, as applicable, and are protected by intellectual property laws. Company hereby
grants, and you hereby accept, a limited, non-exclusive, non-transferable, revocable right and license to download and use the object code version of the Download(s) and the Service on a designated compatible mobile device solely for your own personal
non-commercial use. You further acknowledge and agree that you may not reproduce, modify, perform, transfer, distribute, sell, create derivative works of or otherwise use or make available the Download(s) except as expressly provided in this Agreement.
No license is granted to you by this Agreement in the human readable code, known as the source code, of the mobile entertainment content downloaded on your mobile device, and no rights are granted to you by this Agreement in any patents, copyrights,
trade secrets, trademarks or any other rights in respect of the mobile entertainment content downloaded on your mobile device. You agree that your use of any Downloads is limited to the period of time that you remain in good standing as a subscriber
to the Service or the period of time which we maintain the rights to distribute the respective Download, whichever is shorter.
This Agreement will terminate immediately, without notice, if you fail to comply with any term or condition of this Agreement. Upon a termination of this Agreement, you agree to immediately remove all downloaded mobile entertainment content from your
wireless communications device.
(g) Interruptions or Discontinuation of Service. Company reserves the right at any time and from time to time to modify, suspend, discontinue or permanently cancel the Service, or portions thereof, with or without notice to you. If the Service, or any part
thereof, for which you subscribe is permanently discontinued or canceled by Company we will cancel your Subscription Plan and reimburse any pre-paid fees related to such Service, except for termination made in accordance with Section 8 of this Agreement.
(h) Third Party Products and Services. We may make available or provide access to products and services of independent third parties either directly or via links to websites operated by such third parties. Such products or services shall be purchased
and/or obtained directly from such third party. You acknowledge and agree that COMPANY SHALL NOT BE A PARTY TO, OR IN ANY WAY RESPONSIBLE FOR, ANY TRANSACTION CONCERNING PRODUCTS OR SERVICES MADE AVAILABLE FROM SUCH THIRD PARTIES OR FOR ANY CONTENT OR
INFORMATION PRESENTED IN CONNECTION WITH ANY PRODUCTS OR SERVICES OF THIRD PARTIES.
3. Privacy
You acknowledge that Company may collect and process "personal information" (i.e. information that could be used to contact you, such as full name, postal address, phone number or e-mail address), "financial information" (i.e. credit card numbers, bank
account information or passwords) or "demographic and usage information" (i.e. information that you submit, or that we collect, that is neither personal information nor financial information but necessary for the proper functioning and billing of our
Service, such as the date regarding the start and end and the extent of your usage of the service), in connection with the Service. We may pass on your personal information, financial information and or demographic and usage information to your mobile
phone service provider to secure collection of fees and such information collected by Company may be stored and processed in the United States or any other country in which Company or its agents maintain facilities. By using the Service, you consent
to any such transfer of information outside of your country. Your personal information, financial information and demographic information will be deleted no later than six months after termination of your subscription. Company may store your information
beyond this date if that is required by law or contract.
4. Indemnification
You agree to release, indemnify, defend and hold harmless Company, its parent company, subsidiaries, affiliates, officers, directors, shareholders, contractors, agents, employees, licensors and assigns from all liabilities, claims, damages, costs and expenses,
including reasonable attorneys' fees, made by any third party due to or arising out of or in connection with (a) your use of the Service, and (b) the breach by you of your representations and warranties set forth herein.
5. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED TO ANY DOWNLOAD(S), IS SOLELY AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE OR LOSS OF DATA THAT MAY RESULT FROM YOUR USE OR DOWNLOAD.
YOU AGREE THAT THE SERVICE IS PROVIDED ON AN "AS IS," AND "AS AVAILABLE" BASIS, EXCEPT AS OTHERWISE NOTED IN THIS AGREEMENT. YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL HAVE NO LIABILITY TO YOU, OR TO ANY THIRD PARTY, FOR ANY MODIFICATION, SUSPENSION, DISCONTINUANCE
OR TERMINATION OF THE SERVICE, OR ANY PART THEREOF. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. COMPANY
MAKES NO WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OUR SERVICES SHALL CREATE ANY WARRANTY
NOT EXPRESSLY MADE HEREIN. YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. TO THE EXTENT JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, YOU AGREE THAT COMPANY'S ENTIRE LIABILITY TO YOU OR ANY THIRD PERSON, AND YOUR OR ANY THIRD PERSON'S EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE SERVICE PROVIDED UNDER THIS AGREEMENT
AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID FOR SUCH SERVICE DURING THE TERM OF THIS AGREEMENT. EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, COMPANY, IT'S LICENSORS AND CONTRACTORS (INCLUDING ANY THIRD PARTIES PROVIDING
ALL OR PART OF THE SERVICE) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THAT A STATE DOES NOT PERMIT THE EXCLUSION OR LIMITATION OF LIABILITY AS SET
FORTH HEREIN OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW IN SUCH STATES.
6. Intellectual Property Rights
Except as otherwise set forth herein, all right, title and interest in and to any intellectual property, proprietary rights or other rights related to intangible property which are used, developed, comprising, embodied in, or practiced in connection with any of the Service
("Company Intellectual Property Rights") are owned by Company or its licensors, and you agree to make no claim of interest in or ownership of any such Company Intellectual Property Rights. You acknowledge that no title to the Company Intellectual Property Rights is transferred
to you, and that you do not obtain any rights, express or implied, in the Service, other than the rights expressly granted in this Agreement.
7. Fees
The amount of the monthly fees for the Subscription Plan to the Service is identified and available as described above in Section 2(b). You agree to pay your mobile device operator the monthly fee that corresponds to the Subscription Plan you select in accordance with the fees
in effect at the time of your order. Unless otherwise indicated, the charges shall be invoiced on the bill from your participating mobile communications carrier. All fees are subject to change upon notice from Company. Company will provide you with reasonable notice of such change.
If you do not accept the new fees (which will be applicable on a prospective basis only), you will have 14 days from the date of such notice to cancel your subscription plan and/or your account, effective at the end of the calendar month. All fees are due immediately and are
non-refundable, except as otherwise expressly noted.
8. Termination and Cancellation of Services
To cancel your Subscription Plan, send a text message with the text "HOT STOP" to 66335 or such other number as may be designated on our Website, or go to the "Help" section on our website and input your mobile phone number and password, or send an e-mail to support@TugMobile.com
with your mobile phone number and password. The termination shall become effective immediately, however in no event shall refunds be issued on fees already collected.
You agree that Company, at its sole discretion, may at any time terminate your use of the Service and Subscription Plan(s) or individual services provided via the Service and/or change its content offering made available through the Service, if Company believes that you have
violated or acted inconsistently with this Agreement. You agree that upon termination of your access to the Service under any provision of this Agreement, Company may immediately deactivate or delete your account and all related information and files in your account and/or bar
any further access to such files or the Service. Further, you agree that Company shall not be liable to you or any third party for any termination of your access to the Service. If you cancel your account or Subscription Plan for any reason, Company will not refund any of your fees
paid to date, except as expressly provided in this Agreement.
9. Miscellaneous Provisions
(a) Notices and Announcements. Except as expressly provided otherwise herein, all notices to Company shall be in writing and delivered via overnight courier or certified mail, return receipt requested to:
Interactive Telecom Network, Inc.
7007 Winchester Circle, Suite 200
Boulder, CO 80301
Attn: Legal Department
www.TugMobile.com
Company shall serve notices related to this contract by posting them on the Website or by sending them to the postal address or e-mail address you have given to Company or as a text message to your mobile telephone number associated with your account. Notices sent by mail shall be
deemed received seven days after they were sent. Notices posted on the Website or sent by e-mail or as a text message shall be deemed received on the weekday following the day when they were posted or sent.
(b) Severability. You agree that the terms of this Agreement are severable. If any term or provision is declared invalid or unenforceable, in whole or in part, that term or provision will not affect the remainder of this Agreement; this Agreement will be deemed amended to the extent
necessary to make this Agreement enforceable, valid and, to the maximum extent possible, consistent with applicable law, consistent with the original intentions of the parties; and the remaining terms and provisions will remain in full force and effect.
(c) Entire Agreement. You agree that this Agreement constitutes the entire, complete and exclusive agreement between you and us regarding the Service and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or
precedent, with respect to the subject matter of this Agreement.
(d) Assignment and Resale. Except as otherwise set forth herein, your rights under this Agreement are not assignable or transferable. You agree not to resell the Service or any portion thereof.
(e) Governing Law. This Agreement and any disputes hereunder shall be governed in all respects by and construed in accordance with the laws of the State of Colorado, United States of America. You and we each agree to submit to exclusive subject matter jurisdiction, personal jurisdiction
and venue of The United States District Court in Colorado for any disputes between us under or arising out of this Agreement. The parties hereby waive any right to jury trial with respect to any action brought in connection with this Agreement.
(f) Waiver. No waiver of any provision of this Agreement shall be effective unless it is in writing and signed by an authorized representative of Company. The remedies of Company under this Agreement shall be cumulative and not alternative, and the election of one remedy for a breach shall
not preclude pursuit of other remedies. The failure of a party, at any time or from time to time, to require performance of any obligations of the other party hereunder shall not affect its right to enforce any provision of this Agreement at a subsequent time, and the waiver of any rights
arising out of any breach shall not be construed as a waiver of any rights arising out of any prior or subsequent breach.
(g) Headings. The section headings appearing in this Agreement are inserted only as a matter of convenience and in no way define, limit, construe or describe the scope or extent of such section or in any way affect such section.
(h) Survival. In the event this Agreement terminates as provided herein, Sections 2(b), 2(c), 2(e), 4, 5, 6 and 9 of this Agreement shall survive such expiration or termination.
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